Privacy Policy
Last updated: March 2026
This Privacy Policy describes how Aether Practice Solutions, Inc. ("Company," "we," "us") collects, uses, and protects your information when you use the HOA Warrior service ("Service").
1. Information We Collect
- Uploaded documents: HOA violation notices you upload or paste into the Service (PDF, images, or text)
- Email address: Used to deliver your results
- State selection: Used to generate state-specific analysis
- Payment information: Processed securely by Stripe; we do not store your credit card details
2. How We Use Your Information
- Generate your dispute letter using AI analysis
- Deliver your results via email
- Process your payment
- Provide customer support if you contact us
3. Data Retention
All uploaded documents and generated letters are automatically deleted within 30 days of creation. Email addresses are retained only for transactional purposes and customer support.
4. Third-Party Services
We use the following third-party services to operate:
- Stripe — Payment processing
- Anthropic (Claude AI) — Document analysis and letter generation
- Resend — Transactional email delivery
- Vercel — Hosting and temporary file storage
Each third-party service has its own privacy policy governing their handling of data.
5. Data Sharing
We never sell, rent, or share your personal data with third parties for marketing purposes. Data is shared with the third-party services listed above solely to operate the Service.
6. Your Rights
You have the right to:
- Request deletion of your data at any time
- Request a copy of any data we hold about you
- Opt out of any non-essential communications
For California residents (CCPA) and EU residents (GDPR): You have additional rights under applicable law, including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
7. Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
8. Contact
For data deletion requests or privacy questions, contact us at support@hoawarrior.ai.